Privacy Policy

Welcome to Denver Custom Saunas – Privacy Policy

Denver Custom Saunas is a brand operated by Ray Global. Your privacy matters to us. At Denver Custom Saunas, we are committed to protecting any personal information you choose to share while visiting our website or communicating with our team. This Privacy Policy explains what information we collect, how we use it, and the measures we take to keep it safe.

By using or interacting with our website, you agree to the terms outlined below.

1. Information We Collect

With your consent, Denver Custom Saunas may collect the following details you voluntarily provide:

Name – Used to personalize communication and respond to your requests.

Phone Number & Email Address – Used to provide quotes, schedule consultations, confirm project details, and send updates.

We only collect information that you choose to share through forms, estimate requests, or direct communication. We do not automatically gather personal data or use cookies to track individual visitors.

2. How We Use Your Information

Your information is used only to support the services you request and to improve your overall customer experience. Common uses include:

Responding to inquiries and preparing accurate estimates

Scheduling consultations and providing project updates

Confirming materials, logistics, and installation details

Improving website functionality and internal analytics

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

In some cases, limited details may be shared with trusted contractors working on your sauna project, but only when directly necessary for the completion of your installation.

SMS communication: Got a number on file with us? That's for calls and follow-up emails — not automatic texts. Signing up for SMS is a separate step entirely, done by checking the optional consent box on our estimate or contact form. Once opted in, you may get messages from us touching on your quote, timeline, or project coordination. Standard message and data rates may apply and how often we reach out depends on your project activity. Reply STOP to end texts whenever you like, or HELP if something isn't right. Text consent never affects your ability to get an estimate or book our services. We keep your number internal and do not share or sell it to marketers.

3. Consent to Use

By submitting information through forms on denvercustomsaunas.com or by contacting us via phone or email, you consent to the collection and use of your information as described in this Privacy Policy.

If you prefer not to submit information online, you can always reach us directly at (720) 806-5454.

4. Your Rights & Opt-Out Options

You have full control over your personal information. At any time, you may:

Opt out of email or text communication

Request deletion of your personal details from our records

To make a privacy-related request:
📞 Call us: (720) 806-5454
🌐 Submit a message: Contact Page

We respond to all requests promptly and with care.

5. Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes in our services, data practices, or legal requirements. Any revisions will be posted on this page. By continuing to use our website after updates are published, you agree to the revised terms.

We encourage you to review this page periodically to stay informed.

6. Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, please reach out:

Denver Custom Saunas
📍 Serving Denver & the Front Range, CO
🌐 http://denvercustomsaunas.com
📞 (720) 806-5454

We are dedicated to protecting your privacy while helping you create a healthier, more relaxing environment in your home or business.